How Operational Capabilities Mediate the Relationship between Environmental Pressures and Information Technology Project Performance
نویسندگان
چکیده
The purpose of our study is to determine if operational capabilities mediate the relationship between environmental pressures and information technology (IT) project performance for US and Chinese project managers. Specifically, we examine operational capabilities pertaining to process maturity level, technical knowledge, project manager competency, and financial resources as they relate to environmental (i.e., competitive and regulatory) pressures. Our results suggest operational capabilities mediate the relationship between environmental pressures and IT project performance. These findings may aid firms to make better operational decisions and in turn to achieve better project performance by fully capitalizing their operational capabilities.
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